New technology brings personalized fit profiles, automated Fitting Room follow-ups and faster checkout to Bonobos.com and 48 Guideshops nationwide.

NEW YORK, Oct. 14, 2026 /PRNewswire/ — Bonobos today announced the launch of its redesigned e-commerce experience, powered by Shopify. The launch marks a major step in the brand’s omnichannel transformation, bringing together premium product storytelling, personalized service and a more seamless way to shop online and in person.

Known for offering a wide range of fits and sizes, Bonobos is building a shopping experience designed around how each customer wants to shop – and what helps him find the right fit. New capabilities include:

• “My Fit” sizing profiles: This proprietary clienteling tool gives Guides a real-time view of customers’ sizing preferences. Fit data syncs across selling systems and Bonobos.com, enabling sizing recommendations across brand touchpoints.
• Automated Fitting Room follow-ups: Bonobos can follow up with customers after their in-store fitting room experience, extending personalized service beyond the visit.
• Browse-on-web checkout with Shopify POS: Associates can build a complete look with a customer and bring it directly into the in-store checkout, without rebuilding the cart.
• Cross-channel purchase attribution: A check-in system records store visits and attributes purchases made within seven days—online or in person—to the original store location and Guide.
• Simplified checkout: Shop Pay offers an accelerated, one-tap checkout experience trusted by hundreds of millions of buyers globally.

“For nearly two decades, Bonobos has helped men find their best fit through exceptional products and personal service. Now we’re bringing that same confidence and care to every part of the shopping journey,” said Ellen Pope, Senior Director of Ecommerce at Bonobos. “With Shopify, we can connect what a customer discovers online with the expertise of our Guides in store, while making it easier to find the right fit and check out wherever he chooses to shop. This gives us a more flexible foundation to keep improving the experience as our customers’ needs evolve.”

“Bonobos built its reputation on getting fit right, and that only works online if the technology can keep up,” said Lauren Nemeth, VP, Global Enterprise at Shopify. “Our infrastructure is built for that level of product complexity, so brands like Bonobos can spend their energy on the customer experience instead of the infrastructure behind it.”

Designed to better serve today’s shopper, the new experience streamlines the customer journey from product discovery through checkout – making it easier to find the right styles, understand fit and shop with confidence.

Discover a new way to shop fit and style at Bonobos.com⁠

About Bonobos

Bonobos began in 2007 as a men’s clothing brand known for pioneering the digitally-native vertical brand movement by offering exceptional-fitting menswear and a personalized approach to service. Bonobos ushered in the innovative offline concept, launching Bonobos Guideshops, e-commerce stores that deliver personalized, one-to-one service to those wanting to experience the brand in person. To date, Bonobos has 48 Guideshop locations across the U.S. and has expanded distribution partnerships in Nordstrom stores as well as their online storefronts. 

For more information visit Bonobos.com and follow @bonobos on social media.

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SOURCE Bonobos